Invoicing Engine How to UseCustomers
How to UseCustomers
Customers

Customers

Last changed in 04/01/2023

Customers are essential entities for the sales process, since they buy and consume products (goods and services) from the organization. This way, it is important to keep an updated customer portfolio, coherent with the company invoicing.

Before creating customers, you must ensure that all settings related to these entities are correctly performed on the area Setup.

Creating customers

During the company activity, there are several customer types. If, on one hand, an organization keeps an active and recurring relationship with a few customers, on the other hand, there are also one time and unique businesses. In these cases, it is possible to create one time customer files instead of creating an individual file, that will be useless in the long run.

To create customers, follow these steps:

Creating customers

  1. Access Customers and Items | Customers;
  2. Click Create;
  3. On the General tab, specify the customer's Name;
  4. Specify the Tax ID. If the customer is not Portuguese, before inserting the tax ID, you must change the field Country;
  5. If recorded on the VIES platform, when inserting the tax ID, the fields Name and Address are automatically filled in. If not, you must insert them manually;
  6. In the area Entity Types, activate the checkboxes that refer to the entity type being created;
  7. On the tab Sales Conditons, define the fields Customer SetCustomer GroupsPayment MethodPayment Condition, Shipping Method and VAT Scheme;
  8. Validate the remaining fields;
  9. Finally, click Save and New.

Creating one-time customers

  1. Access Customers and Items | Customers;
  2. Click Create;
  3. Fill in the fields Name and Tax ID;
  4. Fill in the data about the Address;
    Note: The field Invoicing Entity is blocked with the same code as the commercial entity;
  5. Select the checkbox One-time Entity;
  6. Finally, click Save and New.

If the customer is one-time, the fields above are blocked. However, you can specify an alternative address on the additional addresses on the customer file.

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