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How can I see the Work Orders dashboard?

Last changed in 03/09/2024
This article applies to:
PT
ES
AO
CV
MZ
ST
GW

Through this dashboard, you have access to metrics and indicators related to Work orders.
 
To access this dashboard, click on the icon Applications in the top left-hand corner of the header and then on the option Analytics.

Route work orders are not counted in this dashboard.

Information available

Through this dashboard, you can see a range of data relating to work orders, divided into 4 tabs:
 
1. Work Orders
Here you can access information on work orders, those in arrears, the compliance rate and non-compliance rate.
Graphs are also available to show:
  • the number of WOs per month and year;
  • the percentage/number of WOs per status;
  • the percentage/number of WOs by type;
  • the SLA compliance rate by WO type;
  • average Response Times by WO type. 
2. Workshops
In this tab, a pivot table is available with the number of WOs per parent location/location/family/device/workshop. They are organised by date.
 
3. Technical
Here, an information table on labour reports by technician/date/wo/parent location/location/device/tool is available.
 
4YoY (year over year) analysis
The following graphs are available in this tab:
  • Work orders per year;
  • Work orders by month and year;
  • Percentage of work orders per year;
  • Work orders by year and type;
  • Percentage of work orders by year and type.

Filters

In any tab, you can change the filters using the option Edit filters. You should bear in mind that
  • The filter Company only shows the companies to which you have access and where there are work orders;
  • In the filter selector, you can only select data with dashboard records;
  • The data on the dashboards is updated at the end of the day.
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