{"id":151038,"date":"2024-09-05T11:40:12","date_gmt":"2024-09-05T11:40:12","guid":{"rendered":"https:\/\/helpcenter.ila.cegid.com\/valuekeep\/\/"},"modified":"2024-09-05T13:27:57","modified_gmt":"2024-09-05T13:27:57","slug":"que-podemos-encontrar-en-el-panel-del-solicitante","status":"publish","type":"valuekeep","link":"https:\/\/helpcenter.ila.cegid.com\/es\/valuekeep\/guia-de-iniciacion\/articulo\/que-podemos-encontrar-en-el-panel-del-solicitante","title":{"rendered":"\u00bfQu\u00e9 podemos encontrar en el panel del solicitante?"},"content":{"rendered":"
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El solicitante puede estar siempre al d\u00eda sobre el estado de sus solicitudes accediendo al\u00a0panel\u00a0inicial que muestra los datos y las tareas actualizadas.<\/span><\/span>\u00a0<\/span><\/span><\/p>\n<\/div>\n

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En esta p\u00e1gina se muestran dos tipos de panel: el\u00a0panel de\u00a0gesti\u00f3n y el\u00a0panel operacional.<\/span><\/span>\u00a0<\/span><\/span><\/p>\n<\/div>\n<\/div>\n

Panel de Gesti\u00f3n<\/h3>\n
<\/div>\n
<\/div>\n
Este panel\u00a0tiene dos tipos de informaci\u00f3n:<\/span><\/span><\/div>\n
    \n
  1. N\u00famero de solicitudes<\/b> –\u00a0n\u00famero de solicitudes que el usuario ha realizado en el a\u00f1o en curso;<\/span><\/span><\/li>\n
  2. Gr\u00e1fico del\u00a0<\/b>Service<\/b><\/span>\u00a0<\/b><\/span>Level<\/b><\/span>\u00a0<\/b><\/span>Agreement<\/b><\/span>\u00a0(SLA)<\/b> – muestra las solicitudes que cumplen o no cumplen;\u00a0<\/span><\/span><\/li>\n<\/ol>\n

    Panel Operacional<\/h3>\n
    <\/div>\n
    <\/div>\n
    El\u00a0panel operacional\u00a0muestra la lista de solicitudes que el usuario ha realizado y las divide en:<\/span><\/span>\u00a0<\/span><\/span><\/div>\n
      \n
    1. Antiguo\u00a0<\/b>–\u00a0corresponde a todas las solicitudes existentes hasta el comienzo de la semana actual;<\/span><\/span><\/li>\n
    2. Esta Semana<\/b>\u00a0-corresponde a todas las solicitudes de la semana actual;\u00a0<\/span><\/span><\/li>\n<\/ol>\n
      El filtro que se utiliza para emparejar cada registro con el campo correspondiente es el de fecha prevista.<\/span><\/div>\n<\/div>\n
      <\/div>\n
      <\/div>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3515,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","tags":[],"mercados":[431,432],"categorias-valuekeep":[7816],"class_list":["post-151038","valuekeep","type-valuekeep","status-publish","hentry","mercados-pt","mercados-es","categorias-valuekeep-guia-de-iniciacion"],"_links":{"self":[{"href":"https:\/\/helpcenter.ila.cegid.com\/es\/wp-json\/wp\/v2\/valuekeep\/151038","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpcenter.ila.cegid.com\/es\/wp-json\/wp\/v2\/valuekeep"}],"about":[{"href":"https:\/\/helpcenter.ila.cegid.com\/es\/wp-json\/wp\/v2\/types\/valuekeep"}],"author":[{"embeddable":true,"href":"https:\/\/helpcenter.ila.cegid.com\/es\/wp-json\/wp\/v2\/users\/3515"}],"replies":[{"embeddable":true,"href":"https:\/\/helpcenter.ila.cegid.com\/es\/wp-json\/wp\/v2\/comments?post=151038"}],"version-history":[{"count":0,"href":"https:\/\/helpcenter.ila.cegid.com\/es\/wp-json\/wp\/v2\/valuekeep\/151038\/revisions"}],"wp:attachment":[{"href":"https:\/\/helpcenter.ila.cegid.com\/es\/wp-json\/wp\/v2\/media?parent=151038"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/helpcenter.ila.cegid.com\/es\/wp-json\/wp\/v2\/tags?post=151038"},{"taxonomy":"mercados","embeddable":true,"href":"https:\/\/helpcenter.ila.cegid.com\/es\/wp-json\/wp\/v2\/mercados?post=151038"},{"taxonomy":"categorias-valuekeep","embeddable":true,"href":"https:\/\/helpcenter.ila.cegid.com\/es\/wp-json\/wp\/v2\/categorias-valuekeep?post=151038"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}