{"id":150209,"date":"2024-08-29T14:27:41","date_gmt":"2024-08-29T14:27:41","guid":{"rendered":"https:\/\/helpcenter.ila.cegid.com\/valuekeep\/\/"},"modified":"2024-08-30T16:09:40","modified_gmt":"2024-08-30T16:09:40","slug":"how-to-calculate-the-expected-end-date-of-a-request","status":"publish","type":"valuekeep","link":"https:\/\/helpcenter.ila.cegid.com\/en\/valuekeep\/requests-3\/article\/how-to-calculate-the-expected-end-date-of-a-request","title":{"rendered":"How to calculate the expected end date of a request?"},"content":{"rendered":"<section class=\"av_textblock_section \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock  '   itemprop=\"text\" ><div>\n<div>The expected end date of a request is calculated considering the priority level assigned and the start expected date.<\/div>\n<div>The response time defined in the priority level is always converted to minutes, regardless of the selected time unit, so it is the same to define a response time as 1 day, 24 hours or 1440 minutes.<\/div>\n<div><\/div>\n<div><b>Example<\/b>:<\/div>\n<div>\n<ol>\n<li>The selected priority level defines that for all week days the response time is 5 days (7200 minutes)\n<ol>\n<li>Expected date: 04\/02\/2020 17:22:50<\/li>\n<li>Expected end date: 04\/07\/2020 5:22:50<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3515,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","tags":[],"mercados":[431,432],"categorias-valuekeep":[8155],"class_list":["post-150209","valuekeep","type-valuekeep","status-publish","hentry","mercados-pt","mercados-es","categorias-valuekeep-requests-3"],"_links":{"self":[{"href":"https:\/\/helpcenter.ila.cegid.com\/en\/wp-json\/wp\/v2\/valuekeep\/150209","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helpcenter.ila.cegid.com\/en\/wp-json\/wp\/v2\/valuekeep"}],"about":[{"href":"https:\/\/helpcenter.ila.cegid.com\/en\/wp-json\/wp\/v2\/types\/valuekeep"}],"author":[{"embeddable":true,"href":"https:\/\/helpcenter.ila.cegid.com\/en\/wp-json\/wp\/v2\/users\/3515"}],"replies":[{"embeddable":true,"href":"https:\/\/helpcenter.ila.cegid.com\/en\/wp-json\/wp\/v2\/comments?post=150209"}],"version-history":[{"count":0,"href":"https:\/\/helpcenter.ila.cegid.com\/en\/wp-json\/wp\/v2\/valuekeep\/150209\/revisions"}],"wp:attachment":[{"href":"https:\/\/helpcenter.ila.cegid.com\/en\/wp-json\/wp\/v2\/media?parent=150209"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/helpcenter.ila.cegid.com\/en\/wp-json\/wp\/v2\/tags?post=150209"},{"taxonomy":"mercados","embeddable":true,"href":"https:\/\/helpcenter.ila.cegid.com\/en\/wp-json\/wp\/v2\/mercados?post=150209"},{"taxonomy":"categorias-valuekeep","embeddable":true,"href":"https:\/\/helpcenter.ila.cegid.com\/en\/wp-json\/wp\/v2\/categorias-valuekeep?post=150209"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}