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What types of user profiles exist?

Last changed in 05/05/2025
This article applies to:
PT
ES
AO
CV
MZ
ST
GW

To ensure the correct use of all features, and to functionally manage the workflows, the administrator has the following roles  available:
  1. Administrator
  2. Technician
  3. Requester
  4. Integrator
  5. Requests Manager
  6. Work Manager
  7. Read only
Each one of the roles has different permissions on the product.
  1. Administrator: 
    1. The administrator has access to all features in each product line, including the ability to invite new users;
    2. Please note that only the Subscriber can invite new users.
  2. Technician
    1. View all the work orders he created and that are assigned to him;
    2. Create work orders;
    3. Delete the work orders he created and that are still not related to other entities;
    4. Report costs to assigned work orders. Reporting costs includes:
      1. Report Labor
      2. Report Consumptions
      3. Report Misc Costs
      4. Verifying Tasks.
    5. Create failures to assigned work orders;
    6. Create requisitions;
    7. Edit and delete the requisitions he created and that are still not related to other entities;
  3. Requester
    1. Create requests;
    2. Edit and delete the requests he created and that are still not related to other entities;
  4. Integrator 
    1. See Integration Pipelines;
    2. See Audit Pipelines;
    3. See details of the last execution by pipeline.
  5. Requests Manager
    1. Create requests;
    2. Edit and delete the requests he created and that are still not related to other entities;
    3. View all the requests you created and the asset requests on your access levels
    4. Change requests to the final state, the requests for assets that are at your access level, but were not created by the request manager
  6. Work Manager
    1. Can only view or edit work orders for the workshops he/she manages
    2. Can only view or edit work orders for assets for your access levels
    3. Can only record verifications/costs/measurement values/downtime/failures in assets you have access to
    4. Can only view work order requests for the workshops he/she manages
    5. When creating work orders, can only select assets that he/she has access to and workshops he/she manages
    6. Can only view work orders for the workshops he/she manages
    7. Can only view the preventive maintenance events for the workshops he/she manages
    8. If the request type does not have a default Workshop defined, the work manager sees all requests of that type
      If the request type has a default Workshop defined, the work manager only sees requests where he is the workshop manager
  7. Read only
    1. Can only view the information (work orders, preventive maintenances, requests, etc.)
    2. Cannot create, edit or remove records
    3. Can add fields and edit list filters
    4. Cannot select this role on the menu
    5. The Subscriber cannot have this role
The failure feature is only available on the Galaxy and Universe lines.
The Integrator role is only available in the Universe line.
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Operation shortcuts What can we find in the administrator's dashboard? What can we find in the technician's dashboard? What can we find in the requester's dashboard? How can I invite users and assign them roles?